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Contacting Crane
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- By Email
The fastest way to communicate with Crane is via email.
- For Information, Questions or Help
Click here to email the Help Desk at info@craneduplicating.com.
Notice:
Crane's policy is to respond to all emails within 24 hours.
If you have not received an email response from Crane please call (305) 280 - 6742.
Please leave a telephone message if we do not answer. We return calls as soon as possible.
- Techinical Information
Emailing have become very techincal, complex, and on occasion confusing.
Crane continues to reduce the complexities by keeping it simple as possible.
See the below information about sending and receiving emails.
- About Receiving Email From You
We like to hear from you!
- An Email can include attachments, All attachments must total 20 MB or less.
- Crane supports PDF, TIF, JPEG file type attachments.
- Native Microsoft, Quark, and Pagemaker files (to name a few) are scanned by Crane for executable code.
If executable code is found it deletes the email rather than put it into Crane's Inbox, or puts the email into Crane's "Spam" folder
- About Sending Email To You
We never send unsolicted email to you.
- Crane sends emails in both HTML and plain text.
- If you cannot read an email please let us know so we address the problem.
- By Fax
Fax Number is (239) 732 - 8415
- By Telephone
Often we get more phone calls than we handle at one time. Please leave messages. We'll return your call as soon as possible.
- For Help Desk
Telephone Number is (305) 280 - 6742
- By Telephone
Telephone Number is (305) 280 - 6742
- By UPS, FED EX, and DHL
Incomming packages should be addressed to:
Crane
4915 Rattlesnake Hammock Road
Naples, FL 34113
- By US Mail
 Crane
4915 Rattlesnake Hammock Road
Naples, FL 34113
- For Information or Questions
Click here to email the Help Desk at info@craneduplicating.com.
- For Help
Click here to email the Help Desk at info@craneduplicating.com.
- Getting A Customer Service Person Assigned To You
- Why Get A Customer Service Person
The Customer Service Person becomes your printing partner, guiding your book from pre press through delivery
with your interests in mind. With years of printing experience and a love of books your Customer Service Person
will help find solutions to your unique needs.
- How Do I Get A Customer Service Person
Crane's Customer Service Manager assigns a Customer Service Person.
Click here to contact Crane's Customer Service Manager.
Once Crane's Customer Service Manager receives your email
a Customer Service Person will be selected and you will be notified by email.
All assignments usually happen before the close of business the day after they are received.
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