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| Top 3 Frequently Asked Sign In Questions |
- What if I cannot remember my password to sign in?
- Enter your email address to the left and click the EMAIL PASSWORD button to the left and your password will be sent to your email address.
- What do I do if I see the message "The browser you're using is rejecting cookies"?
- To sign in, you will need to set your browser to accept cookies.
Try signing in again. If your browser asks you to accept cookies, choose
"accept" or "continue." Your browser must be set to accept cookies.
Check your computer system's date and time. If they are set in the future,
you may receive this error message. Change your computer system's date
and time to the current date and time.
If your browser is old and cannot support cookies you can upgrade to
a newer browser such as Internet Explorer or Netscape.
- Why am I seeing someone else's Crane account?
- If you share your computer with others or are using a public computer (e.g. at
libraries, cafes, etc.), always click "sign out" on the top upper right hand corner of
your screen when you are done using Crane.
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