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Terms and Conditions...
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The graphic preparatory industry is characterized by extensive technologies
which are not found in other business operations. Therefore, our services
are rendered subject to the following Terms and Conditions, which
are adopted from the National Trade Customs of the Graphic Preparatory Association.
Customer submission of work to Crane shall constitute acceptance
of without restriction, the following Terms and Conditions:
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PRICES
Prices are F.O.B. Cape Cod, MA, and subject to change without notice.
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TERMS
Standard terms are net 30 days, with approved credit. Interest 1 1/2% per
month will be charged on overdue accounts. Payment in advance or C.O.D.
required without approved credit. Orders will not be scheduled for production until payments arrangements have been completed.
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QUOTATIONS
All estimates are subject to revisions upon evaluation of the actual copy
submitted and the customer will be notified of any changes prior to starting
work. Job quotations are valid for 30 days unless otherwise specified in
writing. A quotation not accepted within 30 days is subject to review.
(FREIGHT CHARGES are not part of the quote.)
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CONDITION OF COPY
Upon receipt of original copy, page proofs, disks, electronic files, galleys
or manuscripts, should it be evident that the condition of the copy differs
from that which had been originally described and consequently quoted,
the original quotation shall be rendered void and a new quotation issued.
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ALTERATIONS
Alterations represent work performed in addition to the original specification.
If additional work is required through customers' error or change of specification,
all additional work will carry an additional charge at current rates for
the work performed and materials used.
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CANCELLATIONS
Orders entered cannot be canceled except in writing and upon terms that will compensate
Crane against loss for work already performed, materials no
longer usable, and loss of profits. Crane may cancel any order
without liability.
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DELAYED COMPLETION OF ORDERS
If work on orders or contracts is delayed by the customer beyond the time
estimated to complete the work, a charge will be made to compensate Crane
for any additional cost, regardless of estimate. Lost press time
due to customer delay, or customer changes and corrections, will be charged
at current rates. Experimental or preliminary work performed on behalf
of customer will be charged according to time and material expended and
cannot be used by customer until Crane has been reimbursed.
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CONTINGENCIES
Crane cannot be held liable for failure to complete work or
to deliver on-time because of delays caused by strikes, fire, accidents,
unusual market or labor conditions, customer changes or causes beyond its
control.
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WORK IN-PROCESS
If any original source material is withdrawn prior to completion of end
products, then Crane will not be responsible for the completion
of the work, and charge will be made for all work completed at the time
of withdrawal.
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COLOR PROOFS
Because of the difference in equipment and conditions between color proofing
and pressroom operations, a reasonable variation in color proofs and the
printed job shall constitute satisfactory completion of the job.
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EXAMINATION OF COMPLETED WORK ON DELIVERY
This responsibility rests with the customer or his designee. No claims
will be honored after 10 days of receipt of finished work. Crane
responsibility ceases immediately if its work is altered in any way by
someone not in its employ. Should work be unsatisfactory or incorrect to
the customer or his designee upon inspection, the amount of responsibility
borne by Crane shall be limited to making over the job.
Failure to make a claim within the stated period shall constitute irrevocable
acceptance and an admission that they fully comply with terms, conditions
and specifications.
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LIMITATION OF LIABILITY
Under no conditions or circumstances will any responsibility be assumed
by Crane for any consequential damages, including but not limited
to the holding of a printing press, missing an insertion date, or for quality
or accuracy in actual printing operations. Crane limits the
liability for loss of data, disks, or any removable media to the replacement
of like quantity of media submitted. Please label all disks and materials.
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CUSTOMER PROPERTY
All customer property in the form of drawings, artwork, film, negatives
and positives, separations, disks, electronic files or any other customer
property used in the manufacture of Crane products are received,
held and returned at the owner's risk. Crane shall not be liable,
beyond its insurance then in effect, for loss or damage due to fire, theft,
or any other causes, including damage during production. Original material
supplied to Crane shall be properly identified.
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COMPANY PROPERTY
All drawings, artwork, film negatives and positives, separations, etc.,
originated by Crane and used in the manufacture of end products
shall become the property of the customer upon completed payment of related
job invoice(s).
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STORAGE - Short Runs
All drawings, artwork, film negatives and positives, separations, etc.,
if any, will be held in storage for a period of 12 months. Upon receipt of email request, stored items will be sent to customer for additional fee.
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STORAGE - Bound Galleys, Uncorrected Page Proofs, Ultra Short Runs
All drawings, artwork, film negatives and positives, separations, etc.,
if any, will be held in storage for a period of 60 days for $10.00 fee. Upon receipt of email request, stored items will be sent to customer for no additional fee.
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ATTORNEY'S FEES
In the event of default in payment of customer's account, customer agrees
to pay Crane reasonable costs of collection, costs and expenses,
and attorneys' fees paid or incurred in collection of customer's account,
whether or not suit is filed, including costs on appeal.
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INDEMNITY
The customer shall indemnify and save Crane harmless from any
and all loss, cost, damage, liability and expense, including attorneys'
fees, arising out of or in connection with any and all claims for libel,
invasion or right of privacy, copyright infringement or plagiarism of claims
that any other rights have been infringed by any matter included in the
material supplied by the customer.
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