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Placing An Order...
 
An overview of the items required for an order.
From getting a quote to shipping your order.
  • Customer Gets A Quote
    Two ways to get a quote. Get a Quote using this website or contact your Crane Customer Service person and they will give you a quote over the phone.
    Make a note of Crane's Quote Number.

  • Customer Assembles Order.
    Generally, the below is a guideline to assemble an "average order"
    for covers, 1.) The Disks & Job Submissions section contains many items that breask this entire process down into smaller steps.

    1. For Text Pages
      Assemble hard copy or PDF Disk (Any supplied computer disks other than PDF format disks requires hard copy to accompany order

    2. For Covers
      Assemble hard copy or computer disk.

    3. Assemble purchase order or note stating you want Crane to do quote number and any special instructions.

    4. Assemble shipping instructions
      For each shipment, give shipment a number, number of books in shipment, freight company name to use for shipment, method of shipment (ground, next day, 2 day air, 3 day air or..) and any special instructions. In the event of no instructions supplied, Crane will ship all books to Buyers address, via UPS, Ground.

    5. Assemble Payment
      Payment is Cash at time of order, or Net 30 for publishers with established credit. Cash at time of order is payment by check, credit cards (Master Card or VISA only), or money orders. If payment is for the amount of quote we invoice Customer for the freight charges. If payment is VISA or Master Card, please attach a dated, signed note that states Crane can use Card Number (1234 1234 1234 1234 put number here)), Expriration date (03 / 07 put expiration date here), with name of Card (ABC Publishing put name on card here) for payment of quote number or title name. Any payment arranged by credit card will have one charge at time of order is ready for shipment.

  • Ship Customer Order to Crane
    • Send order VIA EMAIL
      Use email address "info@craneduplicating.com"
      Attach ONLY one file per email
      In subject line place the tile of book and what is being sent/attached in this email. Some examples of subjects are:
      • Title - Cover Front
      • Title - Cover Back
      • Title - Cover Front Back Spine
      • Title - Text Pages 001 to 128
      • Title - Text Pages 129 to 156
    • Send Order VIA UPS, FEDEX or USMAIL
      • Send to:
        Crane
        4915 Rattlesnake Hammock Road
        Naples, FL 34113
      • Enclose in package hardcopy or PDF file, and any disks to be used
      • Attach a note showing your email address, where to ship, where to bill, and a phone number you can be reached at during the day
  • Crane Receives your order
    Clcik here is see What Crane Does to complete the order process

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